CINEMA / SERIES / MASTERCLASS
Full price : 19 CHF
Reduced rate* : 13 CHF
Youth rate** : 10 CHF
20 years old/20francs : 8 CHF

IMMERSIVE – Virtual territories 1
Single price : 10 CHF

IMMERSIVE – Virtual territories 2, 3 & 4
(Gives access to one of the three programs for 2 hours)
Full price : 19 CHF
Reduced rate : 13 CHF
Youth rate : 10 CHF
20 years old/20francs : 8 CHF
Tickets are available on site depending on the number of visitors at a preferential rate.

SPECIAL PROJECTS
IN PURSUIT OF REPETITIVE BEATS
Full price : 28 CHF

THE EYE & I
Full price : 24 CHF

WALLACE & GROMIT
Full price : 19 CHF
Reduced rate : 13 CHF
Youth rate : 10 CHF
20 years old/20francs : 8 CHF

NUITS BLANCHES
Single price : 8 CHF

GENEVA DIGITAL MARKET
Free with an accreditation
Rate for a conference (without accreditation) : 19 CHF – Cashless

DETAIL OF THE RATES
Reduced rate* : AVS, unemployed, AI, UNIRESO subscribers
Youth rate** : students, apprentices, under 20 years old

Discount holders must present a valid receipt at the entrance.
valid proof of age at the entrance. The organizer will ask for the supplement to the full price, if the proof is not valid.

The Festival accepts the culture voucher. This measure is subsidized by the City of Geneva and the partner municipalities.

The youth and 20/20 franc rates are subsidized by the Republic and Canton of Geneva.

Maison Communale de Plainpalais box office
Rue de Carouge, 52, 1205 – Geneva   

Grütli box office
Rue du Général-Dufour 16, 1204 Geneva

Accreditation Office

FR 3.11 : 17h00 – 22h00
SA 4.11 : 12h00 – 22h00
SU 5.11 : 12h00 – 20h30
MO 6.11 : 14h00 – 20h30
TU 7.11 : 11h00 – 20h30 (Rencontres de Coproduction Francophone)
WE 8.11 : 14h00 – 18h00
TH 9.11 : 14h00 –19h00
FR 10.11 : 14h00 – 17h00
SA 11.11: off
SU 12.11 : off

Central Ticket Office:

Maison Communale de Plainpalais (Pitoëff)
Rue de Carouge 52, 1205 Genève
billetterie@giff.ch

On our website www.giff.ch, and at the Central Ticket Office at the Maison Communale de Plainpalais (Rue de Carouge 52, 1205 Geneva). 

No, for security reasons we don’t take reservations by phone or e-mail.

If you have purchased a GIFF Pass, you don’t need to print your tickets, they are directly integrated into your Pass. You will receive your dematerialized GIFF Pass by email. You will just have to present the QR code from your phone.  

You can still pick it up at the opening of the Festival, on November the 5^th, at the Central Ticket Office at the Maison des Arts du Grütli (Rue du Général-Dufour 16, 1204 Geneva). 

If you bought a ticket online, you will receive it by email. You will just have to present the QR code from your phone or print it out.

You will receive your dematerialized accreditation by e-mail. You will be able to pick it up on November the 5^th at the Maison Communale de Plainpalais (Rue Henri-Christiné 7, 1205 Geneva).

• Go to www.giff.ch and choose your screening on the PROGRAM page.
• Click on the event of your choice and under BOOK A TICKET you can choose the date, price and quantity of tickets. 
• Click on ADD TO MY CART.
• The message Thank you, your order is saved in your cart for 30 minutes.
• Click on PROGRAM, if you want to buy tickets for other screenings, otherwise click on ADD TO CART.
• The page with your CART opens with all your reservations on the left. 
• To delete a reservation, click on the yellow cross on the right. To delete your entire order, click on Cancel my order. 
• To finalize your order, fill in all the fields in PAYMENT INFORMATIONS, then TO THE PAYMENT PROCEED.  
• You will be redirected to the payment page, follow the information. 
• You will receive an e-mail with your ticket. If you have not received this e-mail within an hour, please check that it has not arrived in your spam folder. If you have not received it, write to billetterie@giff.ch. 

• Go to www.giff.ch then click on TICKETING.
• On the left, under BUY PASS, click on GIFF PASS and choose the rate. 
• Fill in all the fields requested in PASS HOLDER INFORMATIONS.
• Click on ADD TO CART.
• The page with your CART opens with all your reservations on the left. 
• To delete a reservation, click on the yellow cross on the right. To delete your entire order, click on Cancel my order. 
• To finalize your order, fill in all the fields in PAYMENT INFORMATIONS, then TO THE PAYMENT PROCEED.  
• You will be redirected to the payment page, follow the information. 
• You will receive an e-mail with your ticket. If you have not received this e-mail within an hour, please check that it has not arrived in your spam folder. If you have not received it, write to billetterie@giff.ch. 

The problem may be with your browser. Our IT technicians recommend using Google Chrome. If the problem persists, try again in private browsing.

Also make sure you have disabled your ad blocker if you have added one to your browser, as well as your Internet connection. 

If the problem persists, please describe your problem to billetterie@giff.ch 

Check  in your spam folder. If it is not there, write to us at billetterie@giff.ch

A purchased online or at the ticket desk guarantees your entry and the reservation of your seat. All you have to do is present the QR code that you received in PDF by email, at the entrance.   

No refunds or exchanges will be made.

After your purchase, you will receive an email with a link to download your pass. Check your spam folder if you didn’t receive a confirmation email after your purchase.

It is imperative to reserve your seat before the screening. The GIFF Pass allows you to attend all the events of the Festival, within the limit of available seats. It is personal and non-transferable. It allows only one person to enter the hall for each event.

No refunds or exchanges will be made.

• After purchasing a GIFF Pass online, you will receive on your e-mail
• On your pass you will find your TicketID which you can use to book the events of your choice on our website.
• Go on 2021.giff.ch and click on TICKETING (top left). You will be able to enter your ID number and code, then click LOGIN. Your first and last name will be displayed. Here you have the possibility to check the list of your reservations in MY BOOKINGS and to logout.
• Once your pass is connected, you can navigate the site and choose your sessions by clicking on BACK TO PROGRAM.
• Click on the event of your choice, then click on BOOK A TICKET ON MY PASS. The reservation is automatic, the following sentence appears The seat got booked.
• Click on MY BOOKINGS to see all your sessions. 
• Click on the red button Cancel, if you are unable to attend. 
• At the entrance of the screenings, present the QR code of your Pass.

• Go to 2021.giff.ch.
• Click on TICKETING and enter yoour TicketID, then LOGIN.
• Click on MY BOOKINGS.
• You are redirected to your account.
• Your reservations are on the left side of the screen.
• Cliquez sur le bouton rouge Annuler, si vous ne pouvez plus assister à une de vos réservations. 
• Click on the red button Cancel, if you are unable to attend.

Yes, it is imperative to book the sessions of your choice. Without, we cannot guarantee access to the rooms.

No, you can also buy your tickets at the GIFF ticket office, from November the 5^th and during the whole festival. 

• Maison des Arts du Grütli : rue du Général-Dufour 16, 1204 Geneva
• Maison Communale de Plainpalais : rue Henri-Christiné 7, 1205 Geneva

No, Passes and accreditations are personal and non-transferable. They only allow the holder of the pass or accreditation to enter the hall. In case of fraudulent use, they will be confiscated.

No, tickets purchased are neither returned nor exchanged, according to our terms and conditions. If you have a Pass, simply go to MY BOOKINGS and click on the red button Cancel.

• Go to giff.ch
• Create an account using the dedicated button at the top left.
• Then click on the series for which you have the code.
• Enter the code when prompted and the series will be available.

Yes, we accept Chèques Culture at the Central Ticket Office of the Maison des Arts du Grütli and at the Maison Communale de Plainpalais. 

• Go to giff.ch
• Choose the session of your choice.
• Click on the Basket icon
• Enter your TicketID identifiers then CONNECTION.
• The name of your 5-ticket card will appear on the right.
• Click on Book with your subscription and the session appears on the left.
• To cancel your booking, click on Display bookings then on the red bin

Please note: without a reservation, you will not be able to attend the show.
This card is non-nominative and transferable.

It is highly recommended to arrive at least 30 to 45 minutes before the screening/event.

If you are absent 5 minutes before the start of the screening/event, your seats will be reallocated. From then on, access to the hall will only be authorized within the limits of available seats. The Festival reserves the right to refuse entry to latecomers – even if they have a valid ticket – without refund or exchange.